What We Collect and Why We Keep It
When you register on 09bet App, we record the details you give us at sign-up, plus the device and browser information tied to each login, so we can confirm it's really you the next time you come back on mobile or desktop. Transaction references from bKash,
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Nagad and Rocket are logged against your account wallet so deposits and withdrawal requests can be matched and verified, but we do not store your wallet PIN or app password anywhere on our side. Chat transcripts with our support team are kept so a repeat query
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doesn't require you to explain the issue from scratch. We do not sell this information to outside advertisers. Where your local law sets stricter rules on how long transaction records can be held or how account data must be handled, that framework takes priority over our
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general practice, and access to some features may be restricted depending on your region. If you're unsure what applies to you, our support channel can point you to the right answer.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.